42,713,325 hours transcribed

Transcribe Customer Support Calls

Upload support recordings and generate transcripts to analyze and improve CX.

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About TurboScribe's Transcribe Customer Support Calls Tool

TurboScribe’s free Transcribe Customer Support Calls tool turns your audio and video into accurate text—fast. Use it for support calls, podcasts, meetings, interviews, lectures, or voice memos. It runs in your browser with no downloads or sign-up required, so you can stop typing and let AI do the transcription in seconds.

Upload by dragging and dropping files or clicking Browse, record straight from your microphone for quick dictation, or paste a web link (including YouTube) to transcribe online content. Handle files up to 5 GB and 10 hours. Export transcripts as DOCX, TXT, PDF, or SRT subtitles, and instantly translate them into 134+ languages. TurboScribe supports MP3, MP4, M4A, MOV, AAC, WAV, OGG, OPUS, MPEG, WMA, WMV, and more.

Get multilingual accuracy across 100+ languages, including English, Spanish, Portuguese, Dutch, French, German, Italian, Japanese, Korean, Chinese (Simplified and Traditional), Swedish, and Arabic. Enable speaker recognition to label who said what—perfect for calls, interviews, and panel discussions.

Your data stays private: files and transcripts are encrypted, only you have access, and you can delete anything at any time. Powered by Whisper, the world’s most accurate AI speech-to-text, our GPU engine delivers near-instant results. TurboScribe is free to use—start transcribing customer support calls and any other recordings today.

Frequently Asked Questions

Is TurboScribe safe and secure?

TurboScribe keeps your data private and secure with AES-256 encryption at rest and HTTPS for all connections. We never use your uploads to train AI models. You can export or delete your data at any time.

How do I transcribe audio to text?

Upload your audio to transcribe it to text. Drag and drop your file or click Browse Files. Supported formats: MP3, M4A, WAV, AAC, FLAC.

Select the audio language from the dropdown. Choose a transcription mode:

- Cheetah: fastest turnaround

- Dolphin: balance of speed and accuracy

- Whale: highest accuracy

Click Transcribe. For most files, processing finishes in seconds and your transcript appears automatically.

Can I convert audio and video to text for free?

Transcribe up to three files per day for free. No sign-up, account, or payment details required.

How accurate is TurboScribe's transcription tool?

TurboScribe delivers 99%+ accuracy with clear audio in most languages. Choose from three modes: Whale for maximum accuracy, Dolphin for a smart balance of speed and precision, and Cheetah for the fastest turnaround.

Transcription quality depends on audio clarity and the language. For challenging recordings or noisy files, switch to Whale mode and turn on Restore Audio to improve results.