42,720,578 hours transcribed

Transcribe Customer Support Calls

Upload support recordings and generate transcripts to analyze and improve CX.

Transcribe Files

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About TurboScribe's Transcribe Customer Support Calls Tool

TurboScribe turns audio and video into accurate text—free, fast, and right in your browser. Powered by industry‑leading Whisper AI and GPU acceleration, it delivers best‑in‑class speech‑to‑text for customer support calls, podcasts, meetings, lectures, interviews, and voice notes. No downloads or sign‑ups required, and we support 100+ languages including English, Spanish, French, German, Italian, Japanese, Korean, Chinese (Simplified and Traditional), Portuguese, Dutch, Swedish, Arabic, and more.

Get started in seconds: drag and drop files, click Browse to upload, record directly from your mic for quick dictation, or paste a web link (like YouTube) to transcribe from a URL. Upload up to 5 GB or 10 hours per file. All common formats are supported, including MP3, MP4, M4A, MOV, AAC, WAV, OGG, OPUS, MPEG, WMA, and WMV.

Download your transcripts as DOCX, TXT, PDF, or SRT subtitles. Translate finished transcripts into 134+ languages with one click. Enable speaker recognition to label who said what—perfect for meetings, interviews, and multi‑host shows.

Your data stays private and secure: files and transcripts are encrypted, accessible only to you, and you can delete them anytime. TurboScribe is free to use and built to convert audio and video into text in seconds.

Frequently Asked Questions

Is TurboScribe safe and secure?

Yes—your files and transcripts are encrypted at rest with AES-256, and all connections are secured with HTTPS. TurboScribe never uses your uploads to train AI models. You can export or delete your data at any time.

How do I transcribe audio to text?

Upload your audio by dragging it into the uploader or clicking Browse Files. We accept MP3, M4A, WAV, AAC, and FLAC.

Pick the Audio Language, then choose a transcription mode:

- Cheetah: fastest

- Dolphin: balance of speed and accuracy

- Whale: highest accuracy

Click Transcribe. Processing usually completes in seconds, and your transcript will appear automatically.

Can I convert audio and video to text for free?

Transcribe up to three files for free each day—no account, login, or payment required.

How accurate is TurboScribe's transcription tool?

With clean audio, TurboScribe can exceed 99% transcription accuracy across many languages. Choose the mode that fits your needs: Whale for maximum precision, Dolphin for a speed–accuracy balance, or Cheetah for the fastest turnaround.

Your results will vary with the clarity of the recording and the language. For noisy or challenging files, switch to Whale and enable Restore Audio to boost accuracy.